SHIPPING INFORMATION
Shipping Types
| Shipping Type | Price |
|---|---|
| UPS Ground (4–7 Business Days) | $20 |
| UPS 2-Day | Free (On Orders $300 and Above) |
| UPS Overnight (Next Business Day) | $75 |
|
FedEx International (Does Not Include Duties and Taxes) |
$125 |
Please refer to specific product page for production turnaround times, which can vary from 2-6 weeks as most of our products are made-to-order. Estimated shipping timelines above are quoted from time of shipment.
If you arelooking for in-stock pieces that will ship in within 1-3 business days, explore ready-to-ship Engagement Rings, Bands, or Fine Jewelry.
Shipping times are approximate. FedEx & UPS only deliver Monday-Friday, therefore Overnight Delivery shipped on a Friday will arrive on Monday.
General Shipping
How do I know if my order is in-stock or made-to-order?
Product availability and production timelines are listed on the product page for the item. Pieces that are in-stock will ship in 2-5 business days.
Made-to-order items take between 2-8 weeks to produce, please refer to the specific product page for exact timelines, or contact our team if you have any questions.
If you are looking for ready-to-ship pieces, shop our In Stock Engagement Rings collection, Bands, and Fine Jewelry for your ceremonial and gifting needs.
Do you provide Rush production services?
If not in-stock, our pieces take 4-6 weeks on average. On occasion we can accommodate rushed production times for certain styles and collections, fees may apply.
Contact our teamto learn more about whether the piece you have in mind can be produced with a faster turnaround time.
For in-stock pieces, we offer complimentary 2-Day shipping for orders $300, and $75 overnight shipping.
If I pay for Overnight/Expedited shipping, will my order get produced faster?
Please note that the Overnight/Expedited Shipping option does not expedite the production timeline. If you have paid for overnight shipping, your order will be shipped via UPS overnight when the order is completed.
Does Fedex or UPS deliver to a P.O. Box?
Unfortunately, Fedex and UPS do not delivery to P.O. boxes. If you have entered a P.O. Box as a delivery address, please reach out to our sales team as soon as possible to adjust it at info@annasheffield.com, or our sales team will reach out to you for an address update prior to shipment.
I entered the wrong address during my checkout process, can my address be updated?
If you have an address correction and we are able to adjust it prior to shipment, we are happy to do so. Please note however in most cases after an order has been shipped, we are unable to reroute the package. Contacting our Customer Service team prior to shipment for an address adjustment is the responsibility of the client.
VIEW MORE FAQS
International Shipping
How do you ship internationally?
We serve customers around the world via FedEx International Priority. Shipping times vary, depending on the destination country, and take approximately 3–15 business days. All pieces are fully insured during transit time.
Is my order subject to duties and taxes?
Please note that all international orders are subject to duties and taxes, which are the responsibility of the client at time of delivery. Any international orders that are refused at time of delivery and returned to Anna Sheffield will have all shipping charges deducted from the refund amount.
How much will duties and taxes be at time of delivery?
Please refer to your local courier for current rates for duties and taxes at time of delivery, as these can fluctuate and vary by country.
VIEW MORE FAQS
Need More Shipping Help?
Drop us a line.
